Shipping information

SHIPPING INFORMATION

When placing an order with FUN FACTORY, you can choose from two payment options: PayPal, or Credit Card.

NOTE: Orders placed after 11pm will not be shipped until the following day. Saturday and Sunday do not count towards shipping times.

SHIPPING LOCATIONS:
FUN FACTORY CANADA currently ships to Canadian addresses only. We also work with distributors in Mexico and USA and would be happy to help those customers find a local retailer; contact us for more information. 

GENERAL SHIPPING INFORMATION:

FUN FACTORY CANADA offers FREE shipping for orders over $100. Orders under $100 have a shipping cost of $15.95. All orders ship with signature confirmation.

We use neutral, discreet packaging - your package will be sent from "Cana International Distributing Inc.".

You may select not to receive complimentary signature confirmation service, however FUN FACTORY CANADA and Canada Post are not responsible for lost shipments. 

Holiday Hours:
No orders will be processed on Stat Holidays. Orders must be placed before 9:00 a.m. PST the day before the holiday to ship. The following Stat Holidays are observed in BC: New Year's Day, BC Family Day, Good Friday, Victoria Day, Canada Day, British Columbia Day, Labour Day, Thanksgiving, Remembrance Day, Christmas Day, Boxing Day,

For warranty and returns information, visit Claims & Returns