Have a question about your order or FUN FACTORY product? We are happy to help!

Use the contact form or email canada@funfactory.com to submit a claim or request further information. All warranty requests must be made in writing. 

For PR & media inquiries please email  canada@funfactory.com.


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You have a question about an order or a return? You just can't decide between two toys?
Don't worry! We are happy to help you also via telephone customer support.

Phone number: (604) 423-3444

Our telephone customer support is available from Monday to Friday, from 9am to 5pm PST(GMT-8).